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Frequently Asked Questions
Most Frequent Questions
1 I am trying to book a short break, but the website says I can't.
2 What amenities are available at the property?
3 Can I take an extra person/infant?
4 Can I take an additional pet?
5 Can I book non-standard start day, for example Tuesday?
6 I am trying to book a property for next year, but the site won’t let me (the dates aren’t on the calendar).
7 When will I receive my confirmation?
8 Virtual Tours will not work - what is wrong?
9 How can I tell if a property is suitable for a wheelchair user / person with restricted mobility?
10 How do I pay the balance of my holiday?
 
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To quickly and easily resolve queries, we have complied a comprehensive list of answers to the most frequently asked questions.
 
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the above categories please click here for our contact details.
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Spring Mill, Earby, Barnoldswick, Lancashire, BB94 0AA. Tel: 08700781100
English Country Cottages is a trading name of Holiday Cottages Group Limited.
The air holidays and flights shown are ATOL Protected by the Civil Aviation Authority.

ATOL Protection extends primarily to customers who book and pay in the UK
English Country Cottages is part of Holiday Cottages Group, a subsidiary of Cendant Corporation